Seeking the Best and the Brightest For our EDI Team If you are a bright, motivated, experienced professional interested in helping us deliver world-class EDI solutions, join the Trinary team today! Our business success depends on the talent, commitment, and enthusiasm of our people. Their opportunity to grow and prosper ensures the very best service to our customers while providing personal fulfillment for our team members and robust health and growth for our company. Our Human Resource Philosophy Our most valuable asset is our employee. To attract, employ and retain the very best people in the EDI industry, our Human Resource Philosophy is the source of these policies: Recruiting: We take all the time necessary to find extraordinary people who share our values and who are willing to accept the responsibilities and challenges of our business enterprise. Dignity: We treat each other with honesty, fairness, and respect. Compensation: We compensate our people fairly for their work and provide them with the benefits needed and expected to protect them and their families. Recognition: Achievements of teams and individuals are recognized and celebrated. We take pride in the personal successes of our team members. Development: We provide active learning in the workplace to help our people realize their peek potential--and we actively encourage our employees to broaden their skills sets and grow their careers. Responsibility: Each employee and team accepts responsibility for creating and ensuring the top quality of our products and services we deliver to our internal and external customers.

Trinary offers its employees an outstanding benefits package, including health, dental & life insurance, a 401k plan, tuition reimbursement, a Learning Center for self-improvement, and other workplace protections and incentives.

If any of the positions below interest you, please forward your resume to resumes@trinary.com or mail it to Trinary, 30553 S. Wixom Rd., Suite 100, Wixom, MI 48393 or fax to (248) 926-8247. Please reference the position in which you are interested.

ACCOUNT EXECUTIVE
Responsibilities: Sales and service to prospective and well-established accounts.
Required Skills/Experience: Technical savvy and project coordination skills.
Desired Skills/Experience: Software Solutions selling experience.

e-COMMERCE SOFTWARE DEVELOPMENT
Responsibilities: Development of e-commerce software products.
Required Skills/Experience: Highly motivated, experience in component based architecture.
Desired Skills/Experience: Combinations of the following: Windows NT, UNIX, C++, Visual Basic; EDI and other ERP systems; and XML, XSL, Java, EJB, CORBA, Internet Protocols.

PROGRAMMER
Responsibilities: Develop e-commerce business applications.
Required Skills/Experience: Self-motivated, detail oriented, excellent communication skills.
Desired Skills/Experience: C, Visual Basic, COBOL, Java, Client/Server, Windows NT, and UNIX.

PROGRESS PROGRAMMER
Responsibilities: Develop Progress business application programs that integrate EDI data with QAD's MFG/PRO.
Required Skills/Experience: Self-motivated, detail oriented, excellent communication skills.
Desired Skills/Experience: Progress, Client/Server, EDI, manufacturing, relational database, Windows NT, and UNIX.

CUSTOMER CARE REPRESENTATIVE
Responsibilities:

• Resolve customer issues, provide end-user technical support through analysis and duplication of issues, escalation and proactive case management and provide assistance & support to our EDI Managed Services clients.
• Professional Service team members will focus on assisting our customers with their EDI implementations both for their customers and suppliers.
• Our customers are in multiple industries including: Automotive, Electronics, Retail, Healthcare, Logistics, etc...
• Candidates for these positions must be able to work independently and meet timely project expectations, escalate issues and communicate project statuses within our team.
• Strong Oral and Written Communication Skills - Ability to communicate and troubleshoot with both a technical and non-technical audience.
• Ability to document calls effectively in our Customer Care Center call tracking system in a clear & concise manner so others within the organization understands the issue from inception to call thru to resolution.
• Possess professional oral communication skills with the ability to articulate clearly and use good active listening skills with customers.
• Ability to effectively diagnose, evaluate, prioritize and route issues reported. Ability to troubleshoot production software issues, solve problems and make decisions under conditions of uncertainty and time critical pressures.

Preferred skills and experience::

• Minimum two major Operating Systems: (Unix, AIX, HPUX, Linux - Red Hat, Microsoft Windows 2000, XP, Client or Server)
• Data Translation software supporting data mapping and transformation processes. Understanding of structure & experience working with at least two Data Formats: (EDI, X12, EDIFACT, Flat Filing, XML, XSLT)
• Understanding of at least one major Communication Protocol: (Lexicom, 3780Plus, AS2, Async, Bisync, FTP Protocols)
• EDI integration experience with SAP, QAD, Oracle and others.
• 18 months to 3 years or more of product support or industry equivalent experience